QBQ! : the question behind the question / John G. Miller.
Record details
- ISBN: 0966583299
- ISBN: 9780966583298
- Physical Description: 115 pages ; 20 cm
- Publisher: Denver, Colo. : Denver Press, [2001]
- Copyright: ©2001
Content descriptions
- General Note:
- "What to really ask yourself. Practicing personal accountability in business and in life."
- Formatted Contents Note:
- Introduction: What Ever Happened To ... 1 -- 1 A Picture of Personal Accountability 6 -- 2 Making Better Choices 14 -- 3 QBQ! The Question Behind the Question 17 -- 4 Don't Ask "Why?" 20 -- 5 Victim 24 -- 6 "Why is this happening to me?" 26 -- 7 "Why do we have to go through all this change?" 28 -- 8 "Why don't they communicate better?" 32 -- 9 Don't Ask "When?" 33 -- 10 Procrastination: The Friend of Failure 36 -- 11 "When will we get more tools and better systems?" 39 -- 12 "When are we going to hear something new?" 41 -- 13 Don't Ask "Who?" 43 -- 14 A Poor Sailor Blames the Wind 48 -- 15 Silos 50 -- 16 Beat the Ref 53 -- 17 "Who dropped the ball?" 56 -- 18 Ownership 59 -- 19 Foundation of Teamwork 61 -- 20 Making Accountability Personal: All QBQs Contain an "I" 63 -- 21 I Can Only Change Me 66 -- 22 "He didn't, I did." 71 -- 23 "When will others walk their talk?" 73 -- 24 An Integrity Test 76 -- 25 Power of One 77 -- 26 A QBQ Twist 79 -- 27 Will the Real Role Models Please Stand Up! 80 -- 28 Practicing Personal Accountability: All QBQs Focus on Action 81 -- 29 Risk of Doing Nothing 84 -- 30 "Thanks for Shopping at the Home Depot!" 86 -- 31 Leaders At All Levels 91 -- 32 Cornerstone of Leadership 94 -- 33 Leaders Are Not Problem Solvers 96 -- 34 A Great List of Lousy Questions 98 -- 35 Spirit of the QBQ 106 -- 36 Wisdom 109 -- 37 We Buy Too Many Books 110 -- 38 A Final Picture 111 -- 39 Motor of Learning 115.
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