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Going social : excite customers, generate buzz, and energize your brand with the power of social media / Jeremy Goldman.

Goldman, Jeremy. (Author).

Record details

  • ISBN: 0814432557
  • ISBN: 9780814432556
  • Physical Description: ix, 294 pages ; 24 cm
  • Publisher: New York : American Management Association, [2013]

Content descriptions

Bibliography, etc. Note:
Includes bibliographical references and index.
Formatted Contents Note:
Social marketing : even more important than you think -- Devising your strategy and getting started -- Engagement 101 : determine your voice and personality -- How to develop content that promotes engagement -- Become truly customer-centric and reap the advantages -- How to avoid pitfalls, deal with crises, and keep your brand's reputation intact -- How to staff your social team and organize for more effective engagement -- Tools for producing more relevant, targeted engagement -- How to identify influencers, work with vips, and grow word of mouth substantially -- How to build strong relationships with bloggers and work with online personalities -- Increase engagement by turning your employees into marketers -- How to engage with ROI in mind -- Going social in real life.
Subject:
Customer relations.
Internet marketing.
Online social networks.
Social marketing.
Social media.
Social media.

Available copies

  • 5 of 5 copies available at NC Cardinal. (Show)
  • 1 of 1 copy available at McDowell County Public Library.

Holds

  • 0 current holds with 5 total copies.
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Location Call Number / Copy Notes Barcode Shelving Location Status Due Date
Marion Library 658.872 GOL (Text) 37810435041503 Adult Nonfiction Available -