Going social : excite customers, generate buzz, and energize your brand with the power of social media / Jeremy Goldman.
Record details
- ISBN: 0814432557
- ISBN: 9780814432556
- Physical Description: ix, 294 pages ; 24 cm
- Publisher: New York : American Management Association, [2013]
- Copyright: ©2013
Content descriptions
Bibliography, etc. Note: | Includes bibliographical references and index. |
Formatted Contents Note: | Social marketing : even more important than you think -- Devising your strategy and getting started -- Engagement 101 : determine your voice and personality -- How to develop content that promotes engagement -- Become truly customer-centric and reap the advantages -- How to avoid pitfalls, deal with crises, and keep your brand's reputation intact -- How to staff your social team and organize for more effective engagement -- Tools for producing more relevant, targeted engagement -- How to identify influencers, work with vips, and grow word of mouth substantially -- How to build strong relationships with bloggers and work with online personalities -- Increase engagement by turning your employees into marketers -- How to engage with ROI in mind -- Going social in real life. |
Search for related items by subject
Subject: | Customer relations. Internet marketing. Online social networks. Social marketing. Social media. Social media. |
Available copies
- 4 of 5 copies available at NC Cardinal. (Show)
- 1 of 1 copy available at McDowell County Public Library.
Holds
- 0 current holds with 5 total copies.
Show All Copies
Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
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Marion Library | 658.872 GOL (Text) | 37810435041503 | Adult Nonfiction | Available | - |