Talking to crazy : how to deal with the irrational and impossible people in your life / Mark Goulston.
Difficult people can make life hard, but a select few can make it hell. The boss with nonsensical demands. The spouse who explodes at nothing. The overly emotional coworker, hostile neighbor, or friend who frequently bursts into tears. Marriages, families, friendships, careers, businesses--crazy people drag them all down with their manipulation, volatility, and inability to see the world rationally. You can't win by just ignoring the craziness or trying to reason with it. But you can stop it cold. Top-ranked psychiatrist and communication expert Mark Goulston shows you exactly how to do that in this life-changing book for everyone trapped in personal or workplace relationships that feel confusing, stressful, or downright hopeless. Goulston unlocks the mysteries of the irrational mind, and explains how faulty thinking patterns develop. His keen insights are matched by a set of counterintuitive strategies proven to defuse crazy behavior, along with scripts, examples, and exercises that teach you how to use them.--Adapted from book jacket.
Record details
- ISBN: 9780814436363
- ISBN: 0814436366
- Physical Description: vii, 259 pages : illustrations ; 24 cm
- Publisher: New York : AMACOM, American Management Association, [2016]
- Copyright: ©2016
Content descriptions
- General Note:
- Includes index.
- Formatted Contents Note:
- Section 1 Basics of Talking to Crazy 1 -- 1 Understanding Crazy 3 -- 2 Recognizing How Crazy Happens 11 -- 3 Spotting an Irrational Person's M.O 24 -- 4 Knowing When to Talk to Crazy and When to Walk Away 33 -- Section 2 Facing Your Own Crazy First 43 -- 5 Pinpointing Your Own Crazy 45 -- 6 Keeping Your Own Crazy at Bay When You're Under Attack 56 -- 7 Regrouping When Crazy Wins 67 -- Section 3 Fourteen Tactics for Talking to Crazy 75 -- 8 Belly Roll: Putting the Irrational Person "in Charge" to Defuse a Tense Situation 77 -- 9 A-E-U Technique: Highly Effective-But Scary 85 -- 10 Time Travel: Getting an Irrational Person to Stop Dwelling on the Past and Focus Instead on the Future 93 -- 11 Eye of the Hurricane: Finding the Sane Inside the Crazy 101 -- 12 Digging Down to Disappointment: Dealing with Emotional People Who Don't Really Mean What They're Saying 109 -- 13 Fishbowl: Bringing an Irrational Person's Mirror Neurons into Play 114 -- 14 Split Second: How to Handle an Irrational Person Who's Playing You Against Someone Else 121 -- 15 Three L's: Helping an Irrational Person Cope with Extreme Fear 126 -- 16 Butter-Up: Getting a Know-It-All to Behave 132 -- 17 Executive Order: Getting a Martyr to Accept Help 137 -- 18 Coup Contrecoup: Turning an Irrational Person's M.O. to Your Own Advantage 141 -- 19 Kiss-Off (and the Genrie Kiss-Off): Saying No to a Manipulator 147 -- 20 Frenemies: Handling a "Toxic Deflector" at Work 153 -- 21 I Know What You're Hiding: Getting a Sociopath out of Your Life 159 -- Section 4 Eight Ways to Deal with Crazy in Your Personal Life 165 -- 22 You've Lost That Lovin' Feeling? Handling Your Mutual Crazy in a Relationship 167 -- 23 Shock Absorber: Getting Through to an Emotional Partner 175 -- 24 Copy Cat: Getting a Strong-and-Silent Partner to Talk 180 -- 25 Child A or Child B? Going Through a Divorce Without Wrecking Your Kids for Life 183 -- 26 "What's the Worst Thing for You?" Being There for a Parent, Partner, or Child in Pain 189 -- 27 Reconnect: Healing a Broken Relationship with an Adult Child 195 -- 28 Assumptive Close: Getting an Aging Parent to Accept Help 199 -- 29 Four H's and Four R's: Rebuilding a Personal Relationship After an Irrational Person Breaks It 204 -- Section 5 What to Do When Crazy Is Actually Mental Illness 211 -- 30 Where to Turn When Crazy Is Above Your Pay Grade 213 -- 31 How to Get the Person to Say Yes to Getting Help 227 -- 32 What to Do if You Think Someone May Be Suicidal 240 -- 33 Woulda, Coulda, Shoulda: Preventing the Next Sandy Hook 246.
Search for related items by subject
Available copies
- 8 of 9 copies available at NC Cardinal. (Show)
- 0 of 0 copies available at McDowell County Public Library.
Holds
- 0 current holds with 9 total copies.
Show Only Available Copies
| Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
|---|
