Managing workplace negativity / Gary S. Topchik.
"In Managing Workplace Negativity, Topchik explains how to spot this insidious killer of workplace efficiency, as well as how to put negative individuals, teams, and organizations back on the road to recovery." "Topchik illustrates that the outcomes of negativity can be surprisingly tangible, such as increased customer complaints, increased error rates, declining work quality - and particularly damaging in today's tough labor market - increased employee turnover." "But Topchik does much more than point out the problem. He presents a series of practical, easy-to-implement steps for improving your organization's health, as well as inoculating yourself against the infectious pessimism of others." "Managing Workplace Negativity is a tool for constructing positive, productive, and more enjoyable work environments. Even better, it serves as a fresh, new source of optimism for restoring balance and harmony to our professional lives."--Jacket.
Record details
- ISBN: 0814405827
- Physical Description: xi, 193 pages ; 24 cm
- Publisher: New York : AMACOM, [2001]
- Copyright: ©2001
Content descriptions
General Note: | Includes index. |
Formatted Contents Note: | What Is Workplace Negativity? What Are Its Causes? How Does It Show Itself? -- Part I. Individual and Team Negativity -- The Cast of Negativists -- 30 Quick Fixes for Overcoming Individual or Team Negativity -- Dealing with Pervasive Individual or Team Negativity -- Part II. Department and Organizational Negativity -- A Negativity Assessment -- Reducing Resistance to Change -- Dealing with Loss of Trust and Loyalty -- Turning a Negative Culture into a Positive One -- Part III. The Three Powers of a Positive Attitude -- How to Inoculate Yourself and Your Organization from the Negativity Virus A. A Negativity Assessment B. Commonly Asked Questions about Workplace Negativity C. Case Study Index. |
Search for related items by subject
Subject: | Employee morale. Employee motivation. Supervision of employees. Personnel management. |
Available copies
- 5 of 5 copies available at NC Cardinal. (Show)
- 1 of 1 copy available at McDowell County Public Library.
Holds
- 0 current holds with 5 total copies.
Show Only Available Copies
Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
---|---|---|---|---|---|
Marion Library | 658.3 TOP (Text) | 37810434232194 | Adult Nonfiction | Available | - |