The Joy of Conflict Resolution: Transforming Victims, Villains and Heroes in the Workplace and at Home.
Annotation <div><p>The rapid rate of change in the workplace and among families often leads to conflict and confrontation which can undermine productivity and poison relationships.<i>The Joy of Conflict Resolution</i>helps readers understand conflict and why it arises through the lens of the “drama triangle” of victims, villains and heroes. In an accessible, engaging and lighthearted style that uses stories and humor to explore potentially emotionally charged situations, it provides proven and practical skills to move beyond confrontation to resolve conflicts collaboratively.</p><p>In over 13 years as a trainer, facilitator and mediator,<b>Gary Harper</b>has taught thousands of people in both the public and private sectors to successfully manage conflict. He also teaches for the Centre for Conflict Resolution at the Justice Institute in Vancouver, BC.</p></div>
Record details
- Physical Description: 208 pages : illustrations ; 09.000 x 06.000 in.
- Publisher: Gabriola Island : New Society Publishers, Limited Sept. 2004
Content descriptions
Restrictions on Access Note: | Access limited to University of Wyoming-affiliated patrons. |
Target Audience Note: | Trade New Society Publishers, Limited. |
Available copies
- 1 of 1 copy available at NC Cardinal. (Show)
- 1 of 1 copy available at McDowell County Public Library.
Holds
- 0 current holds with 1 total copy.
Show All Copies
Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
---|---|---|---|---|---|
Old Fort Branch Library | 303.6 HAR (Text) | 37810435657449 | Adult Nonfiction | Available | - |