Reinforcements : how to get people to help you / Heidi Grant.
We all need help--especially in today's uber-collaborative workplaces. Here's the good news: humans are naturally wired to want to help each other. Now here's the bad: asking for help makes most of us wildly uncomfortable. As a result, we do a poor job of calling in the reinforcements we need, leaving confused or even offended colleagues in our wake. This pragmatic book explains the research on what psychologists call social intelligence. To elicit helpful behavior from their colleagues, you need to do two things: 1) Remove the obstacles that stand in the way of them helping you; 2) Trigger one or more of the motivations that make people want to help. Whether you're a first-time manager or a seasoned leader, getting people to do things for you is what management is. This book will help you do so, and do it in a way that leaves your helpers feeling good about pitching in.-- Provided by publisher.
Record details
- ISBN: 9781633692350
- ISBN: 1633692353
- Physical Description: 200 pages ; 22 cm
- Publisher: Boston, Massachusetts : Harvard Business Review Press, [2018]
- Copyright: ©2018
Content descriptions
- Bibliography, etc. Note:
- Includes bibliographical references (pages 179-187) and index.
- Formatted Contents Note:
- Part I. Asking for help is the worst. 1. It makes us feel bad ; 2. We assume others will say no ; 3. We assume asking for help makes us less likable -- Part II. How to ask anyway. 4. Inherent paradox in asking for help ; 5. Four steps to getting the help you need 6. Don't make it weird -- Part III. Creating a culture of helpfulness. 7. In-group reinforcement ; 8. Positive identity reinforcement ; 9. Effectiveness reinforcement.
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Available copies
- 4 of 4 copies available at NC Cardinal. (Show)
- 1 of 1 copy available at McDowell County Public Library.
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- 0 current holds with 4 total copies.
Show Only Available Copies
| Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
|---|---|---|---|---|---|
| Marion Library | 153.852 HAL (Text) | 37810435756217 | Adult Nonfiction | Available | - |
Accessibility Features
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| 100 | 1 | . | ‡aHalvorson, Heidi Grant-, ‡d1973- ‡eauthor. ‡0(CARDINAL)559872 |
| 245 | 1 | 0. | ‡aReinforcements : ‡bhow to get people to help you / ‡cHeidi Grant. |
| 264 | 1. | ‡aBoston, Massachusetts : ‡bHarvard Business Review Press, ‡c[2018] | |
| 264 | 4. | ‡c©2018 | |
| 300 | . | ‡a200 pages ; ‡c22 cm | |
| 336 | . | ‡atext ‡btxt ‡2rdacontent | |
| 337 | . | ‡aunmediated ‡bn ‡2rdamedia | |
| 338 | . | ‡avolume ‡bnc ‡2rdacarrier | |
| 504 | . | ‡aIncludes bibliographical references (pages 179-187) and index. | |
| 520 | . | ‡aWe all need help--especially in today's uber-collaborative workplaces. Here's the good news: humans are naturally wired to want to help each other. Now here's the bad: asking for help makes most of us wildly uncomfortable. As a result, we do a poor job of calling in the reinforcements we need, leaving confused or even offended colleagues in our wake. This pragmatic book explains the research on what psychologists call social intelligence. To elicit helpful behavior from their colleagues, you need to do two things: 1) Remove the obstacles that stand in the way of them helping you; 2) Trigger one or more of the motivations that make people want to help. Whether you're a first-time manager or a seasoned leader, getting people to do things for you is what management is. This book will help you do so, and do it in a way that leaves your helpers feeling good about pitching in.-- ‡cProvided by publisher. | |
| 505 | 0 | 0. | ‡gPart I. ‡tAsking for help is the worst. ‡g1. ‡tIt makes us feel bad ; ‡g2. ‡tWe assume others will say no ; ‡g3. ‡tWe assume asking for help makes us less likable -- ‡gPart II. ‡tHow to ask anyway. ‡g4. ‡tInherent paradox in asking for help ; ‡g5. ‡tFour steps to getting the help you need ‡g6. ‡tDon't make it weird -- ‡gPart III. ‡tCreating a culture of helpfulness. ‡g7. ‡tIn-group reinforcement ; ‡g8. ‡tPositive identity reinforcement ; ‡g9. ‡tEffectiveness reinforcement. |
| 650 | 0. | ‡aHelp-seeking behavior. ‡0(CARDINAL)274059 | |
| 650 | 0. | ‡aPersuasion (Psychology) ‡0(CARDINAL)249091 | |
| 650 | 0. | ‡aInterpersonal communication. ‡0(CARDINAL)242768 | |
| 650 | 0. | ‡aManagement ‡xPsychological aspects. ‡0(CARDINAL)336806 | |
| 902 | . | ‡aMARCIVE 201809 | |
| 902 | . | ‡aMARCIVE 201912 | |
| 901 | . | ‡a11138586 ‡bOCoLC ‡c11138586 ‡tbiblio ‡sSystem Local | |
